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Scales
WorkstationDirect scale integration is not currently available in ZynoWorkstation.
Workstation does not currently show scales in its hardware preferences, and it does not read weight values automatically from a connected scale.
Current workflow
Until direct scale support is available:
- Weigh the item using your scale outside ZynoSuite.
- Enter the measured value manually in the relevant sales, inventory, or fulfillment workflow.
- Review the quantity, price, or shipping details before completing the action.
Do not rely on a connected scale to populate a ZynoSuite field automatically unless your organization has been given a specific scale integration by ZynoSuite support.
Common issues
| Problem | What To Check |
|---|---|
| Scale is connected but not shown in ZynoSuite | This is expected unless your organization has a specific scale integration enabled. |
| Weight does not fill automatically | Enter the measured value manually. Direct automatic weight capture is not generally available yet. |
| Staff need scale-based sales | Use the scale outside ZynoSuite and confirm your organization's current sale-by-weight procedure. |