Platform Comparison

Use this matrix to choose the right ZynoSuite app for each job. Availability also depends on your organization's subscription and your role permissions.

For installation links and product-specific setup, start with Platform Guides.

Product	Best for	Runs on
ZynoSuite Web	General office work, admin, reporting, configuration, browser-based access	Modern web browser
ZynoWorkstation	Front desk, registers, shared stations, and hardware peripherals	Windows app
ZynoSuite Mobile	Staff on the floor, mobile checkout, mobile customer and contact lookup	iOS and Android app
ZynoTalk Mobile	Native mobile business calling	iOS and Android app

Main apps

These names follow the ZynoSuite launcher.

App	Web	Workstation	Suite Mobile	ZynoTalk Mobile
Customers & Contacts (ZynoCRM)	Yes	Yes	Yes	No
Memberships	Yes	Yes	Yes	No
ZynoSales	Yes	Yes	Yes	No
ZynoDisplay	Yes	Yes	Yes	No
ZynoForms	Yes	Yes	Yes	No
ZynoInventory	Yes	Yes	Yes	No
ZynoHosting, if enabled	Yes	Yes	No	No
ZynoTalk	Yes	Yes	No	Calling app only
Admin	Yes	Yes	Yes	No
ZynoRMM, if enabled	Yes	Yes	Yes	No

Customers & Contacts and ZynoCRM

The launcher and product area for contacts is Customers & Contacts. Permissions, docs navigation, and some labels still say ZynoCRM for the same product.

ZynoSales features

Feature	Web	Workstation	Suite Mobile	ZynoTalk Mobile
Salespoint register	Yes	Yes	Yes	No
Product/category tiles	Yes	Yes	Yes	No
Product search	Yes	Yes	Yes	No
Barcode scan into Salespoint	External scanner or keyboard wedge	Barcode reader	Camera scanner	No
Bookings	Yes	Yes	Yes	No
Gift Cards	Yes	Yes	Yes	No
Products	Yes	Yes	Yes	No
Reports	Yes	Yes	Yes	No
Transactions	Yes	Yes	Yes	No
Fulfillment	Yes	Yes	Yes	No
Cash Sessions	Yes	Yes	Yes	No
Daily Closeouts	Yes	Yes	Yes	No

Payment methods

Payment buttons appear only when the method is enabled by an administrator.

Payment method	Web	Workstation	Suite Mobile	ZynoTalk Mobile
Cash	Yes	Yes	Yes	No
Check	Yes	Yes	Yes	No
Keyed card entry	Yes	Yes	Yes	No
Stripe payment terminal	No	Yes	No	No
Mobile card reader	No	No	Yes	No
Saved card	Yes	Yes	Yes	No
Gift card	Yes	Yes	Yes	No
Custom payment methods	Yes	Yes	Yes	No

Hardware

Hardware	Web	Workstation	Suite Mobile	ZynoTalk Mobile
Fingerprint reader	No	Yes	No	No
Stripe payment terminal	No	Yes	No	No
Receipt printer	No	Yes	No	No
Cash drawer	No	Yes	No	No
Barcode reader	Limited to keyboard-style scanners	Yes	Camera scanner	No
Label printer	No	Yes	No	No
8x11 printer	No	Yes	No	No
Document scanner	No	Yes	No	No
Mobile card reader	No	No	Yes	No

Communications

Feature	Web	Workstation	Suite Mobile	ZynoTalk Mobile
ZynoTalk call history	Yes	Yes	No	Yes
SMS	Yes	Yes	No	Yes
Fax	Yes	Yes	No	Yes
Voicemail	Yes	Yes	No	Yes
Browser softphone	Yes	Yes	No	No
Native mobile calling	No	No	No	Yes
Incoming call notifications	Browser notification	In-app softphone dock	No	Native phone notification

Authentication

Sign-in method	Web	Workstation	Suite Mobile	ZynoTalk Mobile
Email and password	Yes	Yes	Yes	Yes
Google sign-in	Yes	Yes	Yes	Yes
Microsoft sign-in	Yes	Yes	Yes	Yes
SSO provider	Yes	Yes	Yes	Yes
MFA, if required	Yes	Yes	Yes	Yes
Fingerprint login	No	Yes	No	No

Updates

Product	Update model
Web	Updates automatically when the web app reloads
Workstation	Updates through the installed Windows app
Suite Mobile	Updates through the App Store or Google Play, with in-app update handling where available
ZynoTalk Mobile	Updates through the App Store or Google Play

Common issues

Problem	What to check
A feature is missing on one device	Confirm it is Yes in this matrix, then check role permissions and organization feature access
Hardware is not available	Use ZynoWorkstation and the matching guide under Platform Guides
Mobile workflows are missing	Mobile Features
Notifications do not appear	Push Notifications
Sign-in differs by platform	Signing In, Web Login, Fingerprint Authentication